If you find yourself confused by high-speed internet terminology, or if you are having trouble with your internet connection, then you have come to the right place.

Current Topic: Managing Your Email Account

CitEscape's Internet Service Guide

CitEscape's Internet Service Guide contains the following information. If you do not have a copy of this guide please click the link below, and save our Internet Service Guide to your computer.

UNDERSTANDING YOUR BILL
Learn how your service is billed, what your responsibilities are, and who to contact with specific questions.

FREQUENTLY ASKED QUESTIONS
Common questions about using CitEscape Internet service.

INTERNET SECURITY GUIDELINES
Essential tips for a safe, and enjoyable, Internet experience.

AVOIDING SPAM
Essential tips for avoiding “canned” email messages.

EMAIL SUPPORT
Setting up and troubleshooting your CitEscape email account.

INTERNET CONNECTION SUPPORT
Troubleshooting and getting help with your CitEscape leased equipment.

INTERNET BROWSER SUPPORT
Instructions for common tasks related to your web browser.

CONNECTING WITH A WIRELESS ROUTER
Instructions for setting up and connecting to a wireless router.

Download CitEscape's Internet Service Guide

CitEscape has partnered with Avast, to provide free up-to-date virus protection for personal use. Avast antivirus software is available by clicking the link below. We have also provided you with links to other free security programs. Please read their descriptions and decide which one suits your needs.

Download Avast antivirus software

Links to free security & spyware protection software

Links to free spam & junkmail filtering software

If you need further assistance, contact a support technician at the email address listed below, or call our office at 866-366-5866 or 320-257-7020.